-taken from the TNW 12th August 2015
Helping premium renters on their way as quickly as possible and providing a more personalised, efficient service is driving South African car rental companies to greater innovation. One such is First Car Rental’s Corporate Show&Go Mobile Chekout feature, which Melissa Storey, execultive head says was the world first in mobile check-out facilities when the company launched it in September . “Gone are the days when our premium renters had to walk to the car-rental kiosk, stand in queues and deal with paperwork and payment tasks. With Show&Go Mobile Checkout, a First Car Rental agent meets our corporate clients at the airports arrival terminal with their rental car, checks their identity and in less than a minutes they’re on their way.”
Most car rental companies offer premium renters their own dedicated kiosks for aa fast, efficient check-out service. For example, Bidvest Car Rental has a designated area called Flythru, where renters simply have to produce a drivers liscence to be on their way. “This is achieved by gathering all the necessary inofrmetion when the corporate or premium account holders opens an account facility with Bidvest Car Rental” says Gaynor Von Loggenburg.
Corporate renters also benefit from Europcar’s “Ready Service” kiosks, where they simply have to produce ID to get the keys.
Some car rental companies have exclusive offerings for their top renters. For example Europcar offers an exclusive invitation only platinum card programme that includes a dedicated platinum support service, hour call centre, upgrades, guaranteed vehicle availability and-hour valet parking at Acsa’s Executive Car Port at OR Tambo International Airport.