We love getting feedback from our clients and passengers on airlines, transport and hotels and resorts but sometimes the very critical comments of our own staff can be very helpful too. Our very own Leisure Consultant and Traveller Extraordinaire Brendan Pottier tells us of his experience at Centara Post Lafayette Resort & Spa Mauritius. He was there at the beginning of this month. August 2014.
Interveiwer: Tell us about your flights
I flew Air Mauritius direct from Durban on Air Mauritius. In-flight entertainment was Very basic, no personal screens. Poor quality on the fold down screens but the ground staff and air hosts were both friendly and very efficient. Both flights departed and landed on time.
Interveiwer: Tell us about the Transfers from Airport to hotel and back in Mauritius
The transfers were operated by Mautourco, they have a desk in the arrivals hall at the airport. My hotel was 1 hour away and they were prompt and on time. Arrival was a private car just for me! departure was minivan with two other passengers and myself. Very nice, punctual and friendly drivers. I would definitely recommend them.
Interveiwer: What was your initial reaction when arriving at Centara Poste Lafayette?
Brendan:Check in took a little long, and was a little disorganised.
Interveiwer: Please comment on room and hotel facilities.
Brendan:I’m not a water person, but for those who are, limited water sports available on site. Otherwise restaurants and bars first class. Staff good.
Interveiwer: Please comment on food and inclusions
Brendan: Food was great, good selection. Make a note to request if you have any allergies or special dietary requirements.
Interveiwer: Who would you recommend this hotel?
Brendan: Yes. Very nice rooms, great view, lovely décor and fittings, staff good.
Interveiwer: Please comment on the beach and hotel activities.
Brendan:The actual hotel beach is quite small, but it does extend on either side of the hotel, so lots of space for long beach walks. Soft sand and clear water, good for snorkelling.
Interveiwer: Who would you recommend this hotel to and why?
Brendan: very nice for young couples/honeymooners. Rooms offer lots of privacy, and even the beach area has moveable partitions that give a bit of privacy while on the beach as well. Quite a lot of stairs around so not good for elderly/wheelchair.
Interveiwer: What was your Favourite thing about Centara?
Brendan: definitely the room. small but high quality decor and fittings and right near the beach with lovely view, and a small terrace for nicotine!
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