Originally founded in 2009 by two tourism industry stalwarts, Ravella Lambert (ex Flight Centre) and Rob Crankshaw (ex Pentravel), iGO Travel is today run by an all-girl management team. As Ravella took the lead and purchased 100% shares a few years back, so she appointed other leaders and today with offices in Durban and Johannesburg, iGO Travel is regarded as one of the country’s ‘Top 5’ online travel agencies.
“It was a risk in those days as the economic crises certainly was making itself felt”, says Ravella. “However with an objective to create a flexible environment for ourselves, staff and clients, so we opened the doors to our boutique online travel agency,” she continued. “Promoting a dynamic brand awareness, including a philosophy which focuses on sincerity and building relationships, key to success is our 24/7 availability to clients, including weekends. Staff is our greatest asset as everyone extends themselves to meet and fulfil a client’s travel requirements,” she concludes.
These days the travelling public have easy access to information about any global destination they desire to visit, whether for holiday or business purposes. iGO Travel however offers much more than simply leisure or corporate travel … they care about their clients and have a passion to please! Seeing a gap in the market recently; they have also become specialists in schools, sports and group travel arrangements. These ladies are after all also mothers and wives who understand the pressure families are often faced with when a child wants to participate in a sporting or cultural overseas school tour. By dealing with suppliers directly and securing the best rates available, iGO Travel will ensure that the final package is not excessive. Infact they have also initiated a clever policy with schools where different interests are covered in the same tour, allowing a child to partake in sporting and/or a cultural experience combined. Also important to note is iGO’s appointment in 2014 as the official travel agent and tour operator in South Africa by the Schools World Cups Limited (SWCL) to supply travel services to all Schools World Cup Sports tournaments and events. To put this into perspective, this means that in July 2016, iGO will manage all travel arrangements for the four carefully selected SA schools nominated to play hockey and compete against their peers worldwide.
Coming back to online travel agencies and their offerings, the focus of the majority is efficient turn-around, enabling the traveller to make their bookings as quickly and streamlined as possible. iGO Travel however is not to be referred to as ‘one of the majority’ … regardless that they may offer a 2-hour turn-around from a personalised travel manager or consultant, or the best package rates … it is with the added knowledge that an incredible amount of care has been taken to guarantee the individual or family the most memorable experience of a lifetime, that makes them a preferred online choice. It is the personalities of the people involved that shine through.
“Travel is a people business. We look forward to and enjoy handling our clients’ business but it is a three-fold decision … client, iGO and staff’ says Ravella “And if it doesn’t work for all three, then we will not pursue it’, she concludes.
For further information about this boutique online travel agency, contact iGO Travel on
+27 (31) 0001122 or email firstname.lastname@example.org
For further information about this boutique online travel agency, contact iGO Travel on +27 (31) 0001122 or email email@example.com
FAST FACTS ABOUT IGO TRAVEL
- iGO Travel is a professional and innovative travel agency that combines internet and communications technology, with dedicated personal service, to offer you the best in travel coordination and planning.
- iGO Travel has offices in Durban and Johannesburg